Reliable & Affordable Remote IT Support Services

Empowering your business with seamless IT solutions and ensuring productivity. 

Boost Productivity with 24/7 Remote IT Support

Dasilva Consulting provides comprehensive Remote IT Support Services designed to address your organization’s technical needs promptly and efficiently. Our team of skilled IT professionals is available to resolve issues remotely, minimizing downtime and keeping your system running smoothly. Whether troubleshooting software, configuring devices, or providing routine maintenance, our remote support ensures continuous operational effectiveness without needing onsite

24/7 Helpdesk Support 

Your IT is always under control.

We provide round-the-clock IT support, ensuring your systems run smoothly and efficiently. Whether it’s a small issue or a major disruption, our experts are available remotely to provide quick resolutions so you can focus on what’s important in growing your business. 

Tailored Solutions 

Solutions that fit your business.

We understand that each business has unique IT needs. Our remote support services are custom-tailored to align with your business goals, values, and industry requirements, ensuring seamless integration into your operations. 


Peace Of Mind with Disaster Recovery 

Security and continuity are guaranteed.

Our disaster recovery and business continuity solutions are designed to give you peace of mind. No matter what happens, we’ll ensure your systems are up and running with minimal downtime. 

24/7 Security Operations Center (SOC) 

Continuous monitoring and protection.

Leverage our 24/7 SOC & NOC, staffed with certified professionals who proactively monitor your systems for security threats, detect anomalies, and respond to incidents immediately to keep your network secure. 



Cost Savings

Expert IT support at a fraction of the cost.

Hiring and retaining skilled in-house IT staff can be expensive, especially with the current shortage of qualified IT workers. With our managed remote IT support services, you get expert help at a fraction of the cost of maintaining an in-house team.


Expand Remote Work 

Empowering your remote workforce.

We provide secure and scalable remote work solutions that ensure seamless access to company resources, enhancing collaboration and productivity for your remote teams.

IT Help Desk Support​ Services - Phone, Email, Chat & Remote Connection

Our Help Desk services provide comprehensive support for various IT issues, ensuring that your employees remain productive, and your systems stay operational.

Areas of Coverage

  • Microsoft and Apple desktops operating systems
  • Microsoft Office and third-party applications
  • Microsoft, Google Workspace, and Mac Mail email clients.
  • Thin Client and Virtual Desktop Interface (VDI)
  • AWS Workspaces
  •  Hardware and network troubleshooting
  • Printer installation and support
  • Desktop performance issues
  • Virus and malware infections resolution
  • File and folder restoration when using the recover solution 

End Client Services

Our end-client support services ensure that your employees and systems are always functioning smoothly. Whether it's troubleshooting software issues or resolving hardware failures, we provide:

  • Email or application crashes
  • Printing issues
  • Database connectivity problems
  • General hardware malfunctions
  • Computer performance incidents.
  • Virus and malware scanning and removal
  • Network problem isolation and resolution
  • Tool installation support

Flexible Coverage Hours

We provide a variety of coverage options tailored to your business's operational needs:

  • Complete 24x7 - Full round-the-clock support for businesses that require continuous IT assistance.
  • After Hours and Weekends - Extended support for nights, weekends, and holidays ensures help is always available when you need it.
  • Business Hours - Support during regular operating hours for companies within a set time frame.  


Server Administration & Network Operations Center (NOC) Support 

24/7 NOC Monitoring & Ticket Support 

Keeping your servers running at peak performance.

Our 24/7 NOC ensures that your servers are always up, available, and performing optimally. We handle troubleshooting, maintenance, and round-the-clock monitoring to resolve issues before they impact your business operations. Key areas of support:

  • Exchange, Active Directory, VMware, and Hyper-V support
  • Service pack installations and updates during off-hours
  • Firmware updates and health checks
  • Email delivery issue remediation
  • Group policy management and Windows server error fixes
  • Remote desktop troubleshooting.

NOC - Server Management Support

Our NOC team monitors and resolves alerts generated by your systems, ensuring smooth server operations. We handle:

  • Patch management
  • Server performance management
  • Disk space management
  • Antivirus management
  • Application and general server management
  • Server offline resolution

Endpoint Monitoring Services

We proactively monitor your systems and ensure that your workstations and servers are always updated with the latest security patches. Our automated monitoring includes:

  • Operating system patches and updates
  • Application updates and installation
  • Asset inventory and management
  • Automated security alerts and reporting

IT Asset Management Services (No Additional Cost)

Gain complete visibility and control of your IT assets with our comprehensive asset management services, available at no additional cost when you subscribe to any of our support plans. Our services include:

Inventory Management

Complete visibility and control over your IT assets, reducing compatibility issues and cutting costs.

Patch Management  

Stay updated with patches and proactively address vulnerabilities to safeguard your critical assets. 

Hardware Lifecycle Management

Maximize the lifespan of your hardware, plan for upgrades, and minimize downtime.

Performance Monitoring and Reporting 

Monitor and optimize the performance of your IT assets, providing actionable insights to make informed decisions.  

IT Asset Lifecycle Consultation

Leverage our expertise to develop a customized IT asset strategy that aligns with your business goals.


Stay Ahead with Reliable Remote IT Support

At Dasilva Consulting, we provide businesses with seamless, reliable IT support that enhances productivity and minimizes disruptions. Contact us today to learn more about how our tailored remote IT services can keep your business running smoothly and securely.